Privacy Policy of the BIOLEAFHUB s.r.o. Online Store

1. Data Controller

The data controller is:

  • BIOLEAFHUB s.r.o., Dolní Žukov ev. č. 28, 737 01 Český Těšín, Czech Republic
  • Email: [email protected]
  • Phone: +420 721 047 046

2. Scope of Collected Data

Processed personal data includes:

  • first name and last name,
  • delivery address,
  • phone number,
  • email address,
  • payment data.

3. Purposes of Data Processing

Personal data is processed for the purpose of:

  • order fulfillment,
  • contacting the customer,
  • marketing activities (with the customer’s prior consent).

4. Legal Basis for Processing

Data processing is based on:

  • Art. 6(1)(b) GDPR – for the performance of a contract,
  • Art. 6(1)(a) GDPR – based on the customer’s consent for marketing activities.

5. Disclosure of Personal Data

Personal data may be disclosed to:

  • courier companies (DPD, GLS, InPost),
  • payment operators (PayPal, BLIK),
  • IT service providers (online store maintenance).

6. Data Retention Period

Personal data will be retained for:

  • the period necessary to fulfill the order,
  • the period required by tax and accounting regulations.

7. Customer Rights

The customer has the right to:

  • access their data,
  • rectify their data,
  • delete their data (the right to be forgotten),
  • restrict processing,
  • data portability,
  • lodge a complaint with the President of the Personal Data Protection Office.

8. Cookies

The store uses cookies for:

  • technical purposes (remembering the cart),
  • analytical purposes (e.g. Google Analytics),
  • marketing purposes (ad personalization).

The customer can manage cookies in their browser settings.

9. Data Transfer Outside the EU

Personal data is not transferred outside the European Economic Area.