Terms and Conditions of the BIOLEAFHUB s.r.o. Online Store
1. Seller Information
The online store is operated by:
- Company Name: BIOLEAFHUB s.r.o.
- Address: Dolní Žukov ev. č. 28, 737 01 Český Těšín, Czech Republic
- Company ID (IČO): CZ19889267
- Email: [email protected]
- Phone: +420 721 047 046
2. Products and Scope of Activity
The store offers legal hemp products in compliance with applicable law in Poland and other EU countries. All products are laboratory-tested and available in physical form.
3. Purchase Process
Orders can be placed:
- as a registered user (with a store account),
- as a guest (without registration).
The ordering process includes:
- Selecting products.
- Adding products to the cart.
- Proceeding to checkout.
- Confirming the purchase.
4. Payment Methods
Available payment methods:
- credit/debit card,
- PayPal,
- BLIK.
No additional fees are charged for the chosen payment method.
5. Delivery
- Delivery Methods: DPD, GLS, InPost
- Delivery Cost: PLN 18.99
- Delivery Time: 3–5 business days
Delivery is available only for products compliant with law in Poland.
6. Right of Withdrawal
The customer has the right to withdraw from the contract within 14 days of receiving the order, without giving any reason. To exercise this right, a written statement must be sent to the email address: [email protected] or by post to the company address.
7. Warranties and Complaints
All products are covered by warranty in accordance with applicable law. Complaints can be submitted by contacting [email protected]. Complaints will be resolved within 14 days of receipt.
8. Governing Law
All disputes arising from order fulfillment will be governed by Polish law.
9. Notes and Limitations
- Products are intended for adults only (over 18 years of age).
- The customer orders products at their own responsibility. The seller is not liable for improper use of products by the customer.